1. Introduction

Arctus Inc. ("Arctus," "we," "our," or "us") is committed to protecting the privacy and security of personal information collected through our website, platforms, and related digital services (collectively, the "Services").

As an Earth observation and remote sensing research and development company specializing in satellite-derived topobathymetry, aquatic environment monitoring, and marine data applications, we recognize the importance of handling data responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

 

2. Information We Collect

We collect information to support our research, improve our web platforms (such as our coastal monitoring and mapping portals), and respond to business or scientific inquiries.

• Information You Provide Voluntarily:

  • Contact & Account Details: When you register for an account on our monitoring platforms, fill out a contact form, or subscribe to updates, we may collect your name, professional title, organization/company name, email address, and telephone number.

  • Project & Inquiry Submissions: Details provided when requesting technical reports, consulting services, or custom Earth observation data analyses.

• Information Collected Automatically:

  • Technical Data: When you visit our website, our servers automatically collect standard technical information, such as your Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited.

  • Cookies and Usage Data: We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and secure our web platforms. You can control cookie preferences directly through your browser settings.

 

3. How We Use Your Information

We use the information we collect for explicit business, operational, and research purposes, including:

• Providing, maintaining, and improving our website, web mapping platforms, and satellite data applications.

• Processing user account registrations and authenticating access to specialized environmental monitoring tools.

• Responding to inquiries, providing customer or technical support, and fulfilling collaboration or consulting requests.

• Distributing research updates, newsletters, or technical documentation where you have opted in to receive them.

• Complying with legal obligations, resolving disputes, and enforcing our agreements.

 

4. How We Share Your Information

Arctus does not sell, trade, or rent your personal information to third parties. We may share information only under the following limited circumstances:

• Service Providers: With trusted third-party vendors and hosting partners (such as mapping or platform infrastructure providers like CartoVista) who assist us in operating our website and delivering our digital services, subject to strict confidentiality obligations.

• Legal Requirements: If required to do so by law, regulation, subpoena, or court order, or to protect the rights, property, or safety of Arctus, our users, or the public.

• Business Transfers: In connection with any merger, corporate reorganization, or restructuring, where user information may be transferred as a business asset under appropriate privacy protections.

 

5. Data Security and Retention

• Security Measures: We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, or disclosure.

• Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, satisfy legal or regulatory requirements, or support ongoing scientific and operational partnerships.

 

6. Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal information, including:

• Access: The right to request access to and obtain a copy of the personal information we hold about you.

• Rectification: The right to request correction of inaccurate or incomplete information.

• Erasure & Withdrawal of Consent: The right to request the deletion of your data or withdraw your consent to our processing of your personal information at any time.

To exercise any of these rights, please contact us using the details provided below.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our technology, legal requirements, or business practices. We encourage you to review this policy regularly.

 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us at: info@arctus.ca 

​